
Hardware Limited Warranty
Haidar Technology, LLC. Warrants its hardware products to be free from manufacturing defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase from HAIDAR. This warranty extends to products purchased directly from HAIDAR or an authorized HAIDAR distributor. Purchasers should inquire of the distributor regarding the nature and extent of the distributor's warranty, if any. HAIDAR shall not be liable to honor the terms of this warranty if the product has been used in any application other than that for which it was intended, or if it has been subjected to misuse, accidental damage, modification, or improper installation procedures. Furthermore, this warranty does not cover any product that has had the serial number altered, defaced, or removed. This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall HAIDAR be liable for incidental or consequential damages of any kind (property or economic damages inclusive) arising from the sale or use of this equipment. HAIDAR is not liable for any claim made by a third party or made by the purchaser for a third party. HAIDAR shall, at its option, repair or replace any product found defective, without charge for parts or labor. Repaired or replaced equipment and parts supplied under this warranty shall be covered only by the unexpired portion of the warranty. Except as expressly set forth in this warranty, HAIDAR makes no other warranties, expressed or implied, nor authorizes any other party to offer any warranty, including any implied warranties of merchantability or fitness for a particular purpose. Any implied warranties that may be imposed by law are limited to the terms of this limited warranty. This warranty statement supercedes all previous warranties, and covers only the HAIDAR hardware.
Returns and Repair Policy
No merchandise may be returned for credit, exchange, or service without prior authorization from. To obtain warranty service, contact the factory and request an RMA (Return Merchandise Authorization) number. Enclose a note specifying the nature of the problem, name and phone number of contact person, RMA number, and return address. Authorized returns must be shipped freight prepaid to HAIDAR Technology LLC. 5837 Karric Square Drive, Dublin, OH 43016 with the RMA number clearly marked on the outside of all cartons. Shipments arriving freight collect or without an RMA number shall be subject to refusal. HAIDAR reserves the right in its sole and absolute discretion to charge a 15% restocking fee, plus shipping costs, on any products returned with an RMA. Return freight charges following repair of items under warranty shall be paid by HAIDAR, shipping by standard ground carrier. In the event repairs are found to be non-warranty, return freight costs shall be paid by the purchaser.